Privacy Policy

1. Information We Collect

We collect information that you provide directly to us, including:

• Personal Information: Name, email address, phone number, country of residence
• Child Information: Child's name, age, and any special requirements (allergies, dietary needs)
• Registration Details: Program preferences, accommodation choices, special requests
• Communication: Messages sent through contact forms or email
• Usage Data: Information about how you use our website (via cookies and analytics)

2. How We Use Your Information

We use the information we collect to:

• Process registrations and bookings for our programs
• Communicate with you about your child's participation
• Send important updates, confirmations, and notifications
• Respond to inquiries and provide customer support
• Improve our services and website experience
• Ensure the safety and well-being of participants
• Comply with legal obligations

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party service providers who assist in operating our programs (e.g., email services, payment processors)
• Legal Requirements: When required by law or to protect our rights and safety
• Emergency Situations: With medical professionals in case of emergencies involving your child
• With Your Consent: When you explicitly authorize us to share your information

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

5. Children's Privacy

We collect information about children only with parental consent and for the purpose of program participation. We take special care to protect children's information and never use it for marketing purposes without explicit parental consent.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user behavior. You can control cookies through your browser settings.

7. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal requirements)
• Opt-out of marketing communications
• Withdraw consent at any time

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Registration records are typically kept for 3 years for operational and legal purposes.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website and updating the "Last Updated" date.